Privacy Policy
For OM Connecting
On This Page
Introduction
Information We Collect
Personal Information
- Full Name
- Email Address
- Mobile Number
- Shipping Address
- Billing Address
- Order History
- Customer Support Communications
Account Information
- Login Credentials (encrypted)
- Saved Addresses
- Wishlist Items
- Order History
- Preferences
Payment Information
- Payments on our website are securely processed through Razorpay.
- We DO NOT collect or store your complete Credit Card Number, Debit Card Number, CVV, UPI PIN, Net Banking Credentials, or Wallet Passwords.
- Payment information is securely transmitted directly to Razorpay using encrypted connections.
Automatically Collected Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Language Preferences
- Pages Visited
- Time Spent on Pages
- Referring Website
- Date and Time of Access
How We Use Your Information
- Process and confirm orders
- Deliver purchased products
- Verify transactions
- Provide customer support
- Send order confirmations and shipping updates
- Process returns and refunds
- Improve our website and services
- Personalize your shopping experience
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send promotional offers and newsletters (only if you have opted in)
We only collect information necessary for these purposes.
Shipping Information
- Customer Name
- Shipping Address
- Mobile Number
- Email Address (where required)
- Order Details
This information is used only for Shipment Creation, Order Fulfillment, Delivery, Shipment Tracking, Delivery Notifications, and Returns & Replacement Processing.
Data Security
- SSL/HTTPS encrypted communication
- Secure authentication mechanisms
- Encrypted password storage
- Secure payment processing through Razorpay
- Controlled access to customer information
- Regular security monitoring
While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
Marketing Communications
- New Product Launches
- Discounts
- Promotional Offers
- Seasonal Sales
- Company Updates
You may unsubscribe from marketing communications at any time using the unsubscribe link in our emails or by contacting us directly.
Your Rights
- Access your personal information
- Correct inaccurate information
- Update your account details
- Delete your account (subject to legal obligations)
- Withdraw marketing consent
- Request a copy of your personal data
Requests may be made using the contact information provided below.
Third-Party Services
These providers maintain their own privacy policies and security practices. We encourage you to review their privacy policies before using their services.
Third-Party Links
We are not responsible for the privacy practices, security, or content of those websites. Visiting external websites is at your own risk.
Children's Privacy
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.
Data Retention
- Process your orders
- Provide customer support
- Maintain business records
- Comply with legal, tax, and regulatory requirements
- Resolve disputes
- Enforce our agreements
When information is no longer required, it is securely deleted or anonymized where appropriate.
Changes to This Privacy Policy
Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after changes are published constitutes your acceptance of the revised Privacy Policy.
Contact Us
OM Connecting
+91 XXXXXXXXXX
support@omconnecting.com
Monday – Saturday, 10:00 AM – 7:00 PM (IST)
Have more questions?
Our support team is here to help you with any concerns.